DropStop
On accounts with several pumps, this name appears in the pump list and on every alert, so make it the property ("12 Bayside — well pump").
Install DropStop as an app for reliable leak alerts and a one-tap launch — it's the best way to use it. Takes a few seconds.
On iPhone/iPad this only works in Safari.
Open your browser's menu and choose Install app / Add to Home Screen, then launch DropStop from there.
Need more info? dropstopapp.com
Google sign-in didn't complete. Please try "Continue with Google" again.
New to DropStop? "Continue with Google" sets up your account.
Need more info? dropstopapp.com
DropStop watches your pump through a Shelly smart plug. Enter its MQTT prefix below to begin.
shellyplugusg4-abc123…).In your Shelly's Settings → MQTT, turn on Enable and enter:
Save this password now — for security we can't show it again (you can regenerate one later).
Waiting for your plug to check in…
We set your DropStop plug up before we ship it, so all you do is plug it in. To do that we need the WiFi it should join at your home.
Your pumps on order
This page updates itself — leave it open, or come back any time.
If your plug never checked in, it almost always means it couldn't join your WiFi — a changed password, a different network, or a typo when you sent us the details. You can fix it yourself in about two minutes; nothing else about your plug needs to change.
ShellyPlug… so
you can get in. Don't worry if nothing appears for the first few minutes — that's normal.ShellyPlug… network,
using your plug password below.http://192.168.33.1
in your browser — that's the plug itself. Sign in as admin with the same password.…Only the WiFi changes — everything else DropStop needs is already set up on the plug. If it still doesn't check in, get in touch and we'll sort it out.
Tap a pump to view it. Alerts stay on for every pump, all the time.
Have multiple properties and pumps to manage? Adding a new pump will take you to the Stripe screen to purchase a new DropStop plug and a subscription that you can manage right from this account!
Everyone who can see and control this pump.
Invite someone by the email they use with Google. They just sign in to DropStop with that Google account — no subscription needed, and they can see and control this pump like you do. Tell them: app.dropstopapp.com → Continue with Google.
Your Shelly's MQTT settings (in the Shelly app: Settings → MQTT). The Client ID and Username are the same value.
••••••••••••…Use this if you ever need to open your plug's own settings page — for example if your WiFi changes and the plug can't reconnect. Sign in as admin with this password. Write it down somewhere, or note that it lives here: if your plug is offline, this page is where you'll find it.
Getting a new router, or changing your WiFi name or password? Tell us before you change it and your plug will follow you to the new network on its own.
New password shown above — copy it into your Shelly app's MQTT settings and save. Your plug goes offline until it reconnects with the new password.
Your plug has saved as its
backup network.
Change your router whenever you're ready. When your old network goes away, your plug moves to the new one by itself — usually within a minute — and DropStop makes it permanent. Nothing else to do.
Change your router's password whenever you're ready. Your plug reconnects with the new password by itself — sometimes within seconds, sometimes after it restarts itself, which can take up to about 10 minutes.
Have you changed your router's password yet?
A subscription keeps DropStop watching your pump around the clock and lets it shut the pump off if a leak runs unattended.
DropStop needs two things to work: power and internet — that's all.
LOOK AT THE PLUG ON THE END OF YOUR PUMP'S CORD Not the outlet on the wall — the plug itself, pulled out and turned to face you with its round pin at the bottom. A plug and the outlet it goes into are mirror images, so it matters which one you're looking at.
120-volt plugs
240-volt plugs
Other options
Its breaker in the panel A wired-in pump has no plug to look at, so the breaker is what tells us
One last thing
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